Keep your castle in shape · Bayside & south-east Melbourne

What does your castle need?

Handyman repairs, home maintenance and the jobs you keep meaning to get to, across bayside and south-east Melbourne. One dedicated tradie who knows your home, turns up when they say they will, and never tells you you're dreamin'.

See the plans

No commitment. No credit card. No jousting sticks.

DedicatedOne tradie per home
IncludedAll labour, no call-outs
Guarantee30-day serenity
WhereBrighton to Chelsea, Caulfield to St Kilda
Sheet 01 · Schedule of works 3 Highview Cres · Rev B
  1. 1.01Fix the dripping laundry tap
  2. 1.02Fill the hole Dale dug
  3. 1.03Find the keys to the Torana
  4. 1.04Clear the gutters before the storm
  5. 1.05Reinforce the pool room shelf for the trophies
  6. 1.06Investigate that noise
  7. 1.07Fix the gate so it stops announcing visitors
Note 01 · It's the vibe of it. 2 of 7 complete · next visit Tue

01 · Why Castle

One tradie. One group chat. No chasing.

Reliable quality

One dedicated tradie

The same person every visit. They learn your home, your priorities and where you keep the spare key. We take on a small fraction of applicants and employ them properly, so they stay.

The standard we hire to

Simple coordination

A WhatsApp group for your home

One group per property: you, your tradie and the Castle Keep office. Drop in jobs and photos as you spot them, get a confirmed time back, and see the finished work in the same thread. The whole history of your home, in one place. Prefer text or email? That works too.

See the process

Flexible partnership

Visits you use your way

A free walk-through sizes up the list. Then stack your visits into one big weekend, or spread them across the year for steady upkeep.

Book the walk-through

02 · Schedule of works

The jobs you keep saying you'll get to

Everyday repairs, thoughtful upgrades and the preventive work that saves you a fortune later. If it's on your list, it's on ours.

2.01Fix the dripping tap
2.02Re-silicone the shower
2.03Clear the gutters
2.04Replace the flyscreen
2.05Mount the television
2.06Service the smoke alarms
2.07Assemble the flat-pack
2.08Fill the hole Dale dug
2.09Fix the fence paling
2.10Install a smart lock
2.11Patch and paint
2.12Hang the pool room shelves
2.13Tighten the Hills Hoist
2.14Swap the light fittings
2.15Fix the sticking door
2.16Weather-strip the windows
2.17Re-grout the splashback
2.18Oil the deck
2.19Child-proof the cupboards
2.20Straighten the greyhound kennel
2.21Replace the door handles
2.22Investigate that leak
2.23Hang the picture wall
2.24Find the keys to the Torana
2.25Clean the dryer vent
2.26Take the Christmas lights down. It's August.
2.27Fix the gate that announces every visitor
2.28Hang the jousting sticks
2.29Retrieve the tennis ball from the gutter, again
2.30Reinforce the pool room shelf for the trophies
2.31Find out what that noise is
2.32Assemble the flat-pack with the leftover screws
2.33Test the soil before the veggie patch. What do you know about lead?
2.34Replace the shower head
2.35Fix the wobbly fence post
2.36Draught-proof the front door

03 · Plans

Priced by the hour, paid by the year

Every home is different. Choose the plan that fits today, then use your two-hour visits however you like across the year. Australian dollars, GST included.

Plan 01 · Starter

The Pool Room

Where the good stuff goes.

$120/ hour

$2,400 a year · billed upfront

Visits
10 a year
Hours
20 with your tradie
Best for
Units, townhouses, first-time members

Plan 03 · Best value

Bonnie Doon

We're going to Bonnie Doon.

$95/ hour

$5,700 a year · upfront or two instalments

Visits
30 a year
Hours
60 with your tradie
Best for
Older homes, long lists, investment properties

Plan 04 · Schools & local businesses

The Keep

Priced on the scope of work, not a set plan.

Kinders, schools, clinics, cafés and small offices have a list too, and usually a longer one. We walk the site with you, agree the scope and the visit rhythm, and quote it as one yearly figure. Same dedicated tradie, same group chat, same photos when it's done.

Free site walk-through · no obligation

New to Castle Keep? Try The Trading Post: 3 visits for $780, new members only. Every home plan starts with a free walk-through, and you can upgrade to the next plan in your first 60 days by paying the difference.

04 · Inclusions

Everything you need to stay ahead of the house

  • 4.01One dedicated, fully vetted tradie for your home
  • 4.02Two-hour visits to stack up or spread across 12 months
  • 4.03All labour included, no call-out fees
  • 4.04A preventive maintenance plan written for your actual house
  • 4.05A private WhatsApp group for your home, with the full history of every job and photo
  • 4.06A single point of contact in Melbourne who answers the phone
  • 4.07Parts shopping support for a flat $15 per visit that needs it
  • 4.08Licensed electrician and plumber partners when the law requires one
  • 4.09Member pricing from tradies and suppliers we trust

05 · Comparison

Tell 'em they're dreamin'

A year of "I'll get someone out", next to a year with Castle.

Dreamin' · Calling around for every job

  • Call-out fees of $120 to $180 before anyone has looked at anything
  • Three quotes, two no-shows, one "I'll get back to you"
  • A different stranger in your house every time
  • Small jobs never get done, because nobody comes out for small jobs
  • You find the leak after it has done the damage

Doable · One Castle membership

  • One yearly price, all labour included, no call-out fees
  • Your tradie, booked in your home's group chat, the same person every visit
  • Small jobs bundled into one productive two-hour visit
  • Seasonal checks, so the gutter is cleared before the storm
  • Photo updates, so you know what's done even when you're out

06 · Process

From the list on the fridge to done

Step 1

Book a free walk-through

Choose a 30 to 45 minute slot. A senior tradie walks your home with you, reviews the list and gives honest time estimates. No pressure, no card details.

Step 2

Choose your plan

After the walk-through you'll know how many visits your home needs this year. Pick a plan and pay yearly, upfront or in two instalments.

Step 3

Drop jobs in the group

We set up a WhatsApp group for your home. Post jobs as they come up, with a photo if it helps. We add the seasonal maintenance, so nothing sneaks up on you.

Step 4

Your tradie turns up

We confirm a time in the group. Your tradie arrives prepared, works through the list and posts photos of the finished work.

07 · Members

Straight to the pool room

"Same bloke every time. He knows where the fuse box is better than I do, and he's never once told me I'm dreamin'."
Darryl, HamptonSerenity member. Family home, three kids, one greyhound.
"We had a list on the fridge for three years. Gone in two visits. My wife has stopped asking when I'm going to fix the gate."
Con, BentleighPool Room member. 1930s Californian bungalow.
"The seasonal checks are the part I didn't know I needed. Gutters in autumn, smoke alarms tested, deck oiled before summer. Ah, the serenity."
Sal, ElwoodBonnie Doon member. Two rentals and a home.

Sample member stories for the prototype. Replace with real reviews before launch.

08 · Service area

Bayside and south-east Melbourne, from Chelsea to South Melbourne

We're starting where we live. One tradie can only look after so many homes properly, so we're launching in a tight patch and growing suburb by suburb.

Bayside

  • Brighton
  • Brighton East
  • Hampton
  • Hampton East
  • Sandringham
  • Black Rock
  • Beaumaris
  • Highett
  • Cheltenham

Kingston

  • Moorabbin
  • Mentone
  • Parkdale
  • Mordialloc
  • Aspendale
  • Edithvale
  • Chelsea

Caulfield & Glen Eira

  • Caulfield
  • Caulfield North
  • Caulfield South
  • Elsternwick
  • Bentleigh
  • Bentleigh East
  • McKinnon
  • Ormond
  • Carnegie
  • Murrumbeena

St Kilda to South Melbourne

  • St Kilda
  • St Kilda East
  • St Kilda West
  • Elwood
  • Balaclava
  • Ripponlea
  • Middle Park
  • Albert Park
  • South Melbourne
  • Port Melbourne

Not on the list but close? Ask. If we can get a tradie to you without spending the visit in traffic, we'd rather say yes.

09 · Questions

Glad you asked

9.01How much does a Castle membership cost?

Yearly members choose between The Pool Room (10 visits for $2,400), The Serenity (20 visits for $4,200) and Bonnie Doon (30 visits for $5,700). Prices are in Australian dollars and include GST. Your year starts when you add payment details, any time after your free walk-through. Schools and local businesses are priced on the scope of work after a site walk-through.

A standard visit is two hours. All labour is included, with no call-out fees and no per-visit charges for your regular tradie. You also get a maintenance plan written for your home and a WhatsApp group where the whole history of your home lives.

9.02Why a yearly membership instead of calling a tradie?

A yearly membership is what lets us give you one dedicated tradie who actually knows your house. We employ our tradies properly and each one looks after a limited group of homes. Your commitment is what makes that possible.

It also turns home care from reactive to proactive. Instead of waiting for something to break, your tradie is already across the gutters, the seals, the smoke alarms and the hot water system.

9.03What can my tradie do, and what needs a specialist?

Everything a skilled handyperson can legally do: carpentry, patching and painting, doors and locks, flat-packs, fixtures, fences, decks, tap washers, silicone, mounting, minor plaster, gutters and general maintenance.

In Australia, most electrical work and plumbing legally requires a licensed electrician or plumber. When a job crosses that line, we line up one of our vetted partners, coordinate it for you and pass on member pricing.

9.04How do bookings work?

Through a WhatsApp group set up just for your home, with you, your tradie and the Castle Keep office in it. Post the jobs, a photo if it helps, and the days that suit you. We reply with a confirmed time, and your tradie posts photos when the work is done. Over time the group becomes the full record of your home.

Don't use WhatsApp? Text or email works the same way. And if you'd rather talk, call us. A real person in Melbourne answers.

9.05What's the cancellation policy?

You're covered by our 30-day serenity guarantee. If we're not the right fit in your first 30 days and we can't make it right, we refund your unused visits.

After 30 days memberships are non-refundable and you have 12 months to use your visits. Up to four unused visits can roll over into your next year on request.

9.06How do parts and materials work?

Your tradie carries the basics: screws, silicone, washers. For bigger parts you can buy them yourself or ask us to research and buy them for a flat $15 per visit that needs parts. Anything over $100 is approved by you in the group first.

9.07Which suburbs do you cover?

Bayside and south-east Melbourne. That's the Bayside suburbs from Brighton and Hampton through Sandringham, Black Rock and Beaumaris to Highett and Cheltenham; the Kingston suburbs of Moorabbin, Mentone, Parkdale, Mordialloc, Aspendale, Edithvale and Chelsea; Caulfield, Elsternwick, Bentleigh, McKinnon, Ormond, Carnegie and Murrumbeena; and the inner south from St Kilda and Elwood through Balaclava, Ripponlea, Middle Park and Albert Park to South Melbourne and Port Melbourne.

Enter your postcode in the walk-through form and we'll tell you straight away whether you're in the launch area. If you're just outside it, we'll note your interest and let you know when we reach you.

9.08What do you know about lead?

Enough not to build the veggie patch on top of it. In older Melbourne suburbs, the ground around a house often carries lead from decades of flaking paint and leaded petrol, especially along the drip line of the walls and near the street. It's fine to live with, as long as you know where it is.

So before we dig a garden bed, lay a sandpit or set up a kids' play area, your tradie can arrange a simple soil test. Macquarie University's VegeSafe program will test garden soil for a small donation. If a patch comes back high, we plan around it: raised beds with clean soil, mulch or turf over bare ground, and no digging where it counts. The same goes for old paint. We swab-test before sanding on any pre-1970 home and never dry-sand a positive result.

9.09Is this actually The Castle?

No. We're just enormous fans of a film about a family who loved their home and refused to let anyone take it away. Castle Keep isn't affiliated with the film or its makers. We reckon a home is worth looking after, and that the person who looks after it should turn up when they say they will.

10 · Start here

Keep your castle in shape. Start with a free walk-through.

A senior tradie looks over your list, gives honest time estimates and helps you pick a plan. No card details, no commitment.